About Us

Return and Refund Policy

Last Updated: March 8, 2025
Thank you for shopping with Shri Laxmi Tours & Travels. If you are not completely satisfied with your purchase, please review our refund and return policy below.

Definitions
Company ("We," "Us," or "Our") refers to Shri Laxmi Tours & Travels.
Goods refer to the items available for sale on our website.
Orders mean a request made by You to purchase Goods from Us.
Service refers to our Website.
Website refers to Shri Laxmi Tours & Travels, accessible at info@shrilaxmitourandtravels.com.
You refers to the individual or legal entity using our Service.

Order Cancellation Rights
You may cancel your order within 45 days of receiving the Goods, without providing any reason.

To cancel your order, please contact us:

By email: info@shrilaxmitourandtravels.com
We will process your refund within 14 days of receiving the returned Goods, using the original payment method. No additional fees will be charged for the refund.

Conditions for Returns
To qualify for a return, please ensure:
The Goods were purchased within the last 45 days.
The Goods are in their original packaging.

Non-returnable Goods include:
Custom-made or personalized items.
Perishable items or those with an expired date.
Goods unsealed after delivery due to hygiene or health concerns.
Items that, by nature, have been mixed inseparably with other products after delivery.
We reserve the right to refuse returns that do not meet these conditions.
Note: Only regular-priced Goods are eligible for a refund. Sale items cannot be refunded unless required by applicable law.

Returning Goods
You are responsible for the shipping costs and risks of returning Goods. Returns should be sent to: Bhupatwala, Haridwar, 249410

We recommend using an insured and trackable mail service as we cannot issue a refund without receiving the returned Goods.

Gifts
If the Goods were marked as a gift and shipped directly to you, you will receive a gift credit upon return.
If the Goods were not marked as a gift, or were shipped to the gift giver, the refund will be processed back to them.

Contact Us If you have any questions about our Return and Refund Policy, please contact us:
By email: info@shrilaxmitourandtravels.com
We appreciate your business and are here to assist you with any concerns.